Ceacademyonline

Course Outline

Module 1: Fashion Business Administration & Office Practices

Introduction to the Fashion Industry 

Overview of the fashion industry and key players

Understanding the role of a Personal Assistant in a Fashion Business

Fashion business structures: Small brands vs. Large brands

Ethics and professionalism in the fashion industry

Customer Relations & Communication

Professional email and phone etiquette

Handling customer inquiries and complaints

Assisting VIP clients and maintaining confidentiality

Social media and digital communication basics for fashion brands

Common office practices: Giving feedback, escalating issues, and documentation

Managing schedules, meetings, and appointments for fashion entrepreneurs

Handling emails, phone calls, and professional communication

Travel coordination for fashion entrepreneurs

Module 2:  Fashion Business Operations & Production Workflow

Understanding fashion production timelines

Inventory management and supplier coordination

Assisting with orders, deliveries, and client follow-ups

Handling basic bookkeeping and expense tracking

Sewing Terms & Fundamentals

Basic sewing terminologies every fashion PA must know

Fabric types and their uses in fashion production

Introduction to garment construction and alterations

How to assist with fittings and measurements

Basic garment construction and alteration techniques

Understanding measurements, fittings, and adjustments

Assisting designers with fabric selection and production decisions

Customer Relations, Events & Career Development

Handling customer complaints and professional communication

Assisting with fashion shows, fittings, and brand events

Working with stylists, models, and media teams

Production & Operations Management

Overseeing Tailors, Beaders, and Suppliers

Managing garment production timelines and workflows

Quality control and ensuring consistency in production

Tracking orders, handling deliveries, and resolving supply chain issues

Coordinating with vendors, suppliers, and logistics partners

Fashion Business Problem - Solving & Working Under Pressure

Identifying and resolving production and administrative challenges

How to handle urgent deadlines, missing deliveries, or supplier delays

Dealing with workplace conflicts and staff issues professionally

Managing last-minute changes and unexpected problems during production

How to stay organized, prioritize tasks, and remain calm under pressure

 Event & Fashion Show Assistance

Preparing for fashion shows and brand events/Managing guest lists and invitations

Assisting with backstage coordination

Working with stylists, models, and media teams

Module 3: Emotional Intelligence & Personal Effectiveness at the Workplace Master the skills to navigate workplace dynamics, build strong relationships, and maximize productivity.

Understanding Emotional Intelligence (EQ) & Workplace Success

What is Emotional Intelligence, and why does it matter?

The five components of EQ: Self-awareness, Self-regulation, Motivation, Empathy, and Social Skills

How EQ impacts decision-making, teamwork, and leadership

Identifying personal strengths and emotional triggers

Self-Management & Handling Workplace Stress

Managing emotions under pressure

Developing resilience and adaptability in a fast-paced workplace

The power of mindfulness and emotional control

Overcoming workplace anxiety, burnout, and frustration

 Effective Communication & Conflict Resolution

Mastering professional communication (verbal, written, and non-verbal cues)

Active listening and responding with empathy

Navigating difficult conversations and giving constructive feedback

Handling workplace disagreements and conflicts diplomatically

Personal Effectiveness & Productivity at Work

Time management strategies for better efficiency

Goal setting and prioritization for maximum workplace success

Building self-discipline, focus, and concentration at work

How to stay motivated and avoid procrastination

Relationship Management & Workplace Influence

Building trust and strong professional relationships

Understanding workplace politics and navigating power dynamics

Networking and increasing visibility within an organization

Emotional intelligence for customer service, leadership, and teamwork

Career Development & Job Readiness

How to land a job as a fashion business personal assistant

Resume building and interview preparation

Workplace etiquette and professional growth strategies

Understanding contracts, NDAs, and confidentiality agreements

MODULE 4 : Work Ethics, Value Creation & Workplace Mindset Shift- Transform your mindset, understand the value of work, and become an indispensable asset in any organization.

Participants will learn:

Why work is beyond just money and how bringing value makes you indispensable

How money is generated in an organization and why productivity affects salaries

How to become valuable in the workplace and grow professionally

How to handle demanding bosses and see things from their perspective

How poor work ethics can limit personal growth and financial opportunities

By the end of this course, participants will develop a strong work ethic, a service-driven mindset, and a deeper understanding of business dynamics, making them more valuable to any organization.

 Understanding the True Value of Work & Why It’s Beyond Money

The difference between working for money vs. working for value

Why companies hire employees—the real expectations behind the job

How attitude, responsibility, and problem-solving determine career success

How work ethics shape personal success beyond the office

 How Money is Made & Salaries are Paid in an Organization

Where does the money for salaries come from? Understanding revenue generation

How employee productivity directly impacts company income and growth

Why every employee is part of the sales process, even if they’re not in sales

The burden of payroll—putting yourself in your boss’s shoes

 How to Become Indispensable & Valuable in Any Organization

The difference between a replaceable employee and a valuable asset

Taking initiative, solving problems, and exceeding expectations

How to develop a value-driven mindset at work

Ways to stand out and increase your earning potential

Handling an Overbearing & Demanding Boss

Understanding why high-performing bosses demand a lot

How to work under pressure without burnout

Managing difficult conversations and setting boundaries professionally

Seeing things from your boss’s perspective—why they push for more

 Productivity & Work Ethics for Long-Term Success

How small habits affect long-term career success

The impact of procrastination, negligence, and inefficiency

Why work is not about doing the bare minimum but about creating impact

Building a legacy of excellence—how your reputation follows you

Case Study Analysis – Employees analyze real-life workplace scenarios

Self-Reflection & Mindset Shift Exercises – Identifying personal work habit

Final Assessment & Certification

Practical Assignments – Students will complete real-world tasks to showcase their skills

Final Project – Managing a simulated fashion business scenario

Certification – Upon successful completion students will receive a Certificate in Fashion Business Operations for Personal Assistants and managers

This course will be a mix of theory, practical assignments, and case studies to ensure students gain hands-on experience in managing fashion business operations.